Last year, Michael Lewis found himself traveling quite frequently from New Jersey to Santa Barbara, CA. You see, as the Director of Product Development for a tech company that was being acquired by a west coast SAS company, trips to California’s central coast were becoming a commonplace occurrence. During this time he discovered two things – how beautiful SB is and how frustrating and annoying packing and carrying toiletries was becoming. Even a person like Lewis who was becoming well-versed in FTA rules and regulations would face the occasional mishap – a dopp kit full of shampoo from a bad packing job, a missing razor due to simply forgetting, or missing toiletries altogether because his checked in bags were arriving on a different plane half a day later.
After the acquisition was complete, Lewis quit his job, sold his car, and moved to SB to start Suite Arrival. The company provides a service to fill a very particular, and in my opinion, needed niche. Before you embark on your trip, you simply visit their website and choose among dozens of items, ranging from body wash to sunscreen, anything you might need for your time away from home. All the most popular brands are represented and Suite Arrival adds new partners all the time. On a recent visit, I noticed they now carry premium label Billy Jealousy and even offer snacks and gum now. Currently, Suite Arrival operates in the continental US and delivers straight to your hotel so the package is ready for you when you check-in. Concerned about strict hotel policies, I asked SA if they ever had any issues with delivery and Lewis assured me they have always been able to work it out. He also let me in on a few things they have up their sleeves – city guides relevant to the city you are visiting, additions to the partners list, and even a pilot program for international service. Personally, I am waiting for the last item to be checked off as I am traveling to Montreal next month.